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Explainer videos in change management: How to make change happen

Discover how explainer videos in change management help communicate changes clearly and emotionally engagingly.

Stephan BaumArt Direction, Brussobaum
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Change is part of everyday business – whether it involves new processes, technologies, or a complete strategic reorientation. But one of the biggest challenges is bringing employees along. This is where the explainer video comes in.

Why is change so difficult?

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Changes often bring uncertainty and questions: Why is something changing? How will this affect my job? People need clarity to understand and accept change – and that is exactly what a good explainer video offers. It helps convey complex content simply, understandably, and emotionally engagingly.

The advantage of an explainer video in change management

Explainer videos can get straight to the point of a change process: Why is this change necessary? What are its benefits? And what is the implementation plan? They combine images, animations, and a narrative structure that allows employees to quickly grasp what is happening. And the best part: An explainer video can be played anytime, by anyone, so the information is always available.

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Explainer videos are particularly effective because they appeal to different learning styles. Visual, auditory, and even kinaesthetic learners benefit from the mix of animation, spoken explanation, and visual representations. Furthermore, results show that employees find explainer videos less threatening than written announcements or meetings, because they can absorb the information at their own pace.

Emotions as the key to success Successful change management depends on employees feeling heard and understood. Explainer videos can achieve exactly that by not only informing but also inspiring.

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With an emotional narrative style and engaging visual execution, resistance can be reduced, and a positive attitude towards change fostered.

Another important point is the significance of empathy. A good explainer video in change management should not only present the facts but also address employees' concerns and worries. This builds trust and increases willingness to change.

Tips for a successful explainer video in change management

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  1. Clear message: Focus on the core message – what should be understood?
  2. Positive language: Change can create uncertainty. Use positive and encouraging phrasing.
  3. Visualisation: Pictures speak louder than words. Show examples, processes, and results visually.
  4. Storytelling: Tell a story that engages employees – why this change is important and how it will positively affect them.
  5. Incorporate interactivity: Give employees the opportunity to ask questions or provide feedback. This creates engagement and promotes understanding.

Conclusion A good explainer video can make the difference between change being perceived as a threat or an opportunity. It is a powerful tool to reduce complexity, build acceptance, and successfully shape change in companies. If your employees understand the change, they are more willing to help shape it – and that is the key to sustainable success.

Our article offers a comprehensive overview of digital learning formats: Explainer videos as a learning tool.

Well-made explainer videos can increase employee participation rates by up to 70% and significantly boost acceptance of new processes. Use this strength not only to inform your employees but to motivate them to be part of the change.

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